We are so confident about our products we offer a complete
30-Day Satisfaction Guarantee.
We value your business, and we want you to be happy with your purchase. If for any reason you are not satisfied, please call us at 866-744-9008 or email us at: customerservice@emeraldcitytea.com to arrange for a return and full refund of your purchase (less shipping charges).
Because of this generous return policy, we reserve the right to refuse future purchases to any party we feel is abusing the use of this guarantee.
Returns should be addressed to:
Emerald City Tea
ATTN: Returns
3710 Dogwood Lane
Cincinnati, OH 45213
