If there is any way we can assist you further feel free to contact us:
By Phone:
Contact customer service toll-free at 1-866-744-9008
(Weekdays 9am - 6pm Eastern Standard Time)
Our customer service agents are available to answer any of your order or product questions. If you need assistance outside of the hours listed above, please leave a detailed message and we will return your call within 24 hours.
By Email:
customerservice@emeraldcitytea.com
If the nature of your question is regarding an order, please include your name, address, and order number.
By Mail:
Emerald City Tea
3710 Dogwood Lane
Cincinnati, OH 45213
USA
Merchandise Comments / Suggestions
We are always looking for ways to improve our product selection. If you have comments about our existing merchandise or ideas for new products, please send us a note at: feedback@emeraldcitytea.com
Website Comments / Suggestions
If you have comments or suggestions about our website content or functionality, you may email us at: websitesuggestions@emeraldcitytea.com.
Please let us know if you are using a PC or Mac, your browser & the browser version.
Or for your convenience, fill out the form below
